Privacy Policy

Information We Collect

We collect information you provide directly to us when you register for our virtualization and containerization programs, contact us, or interact with our services. This includes your name, email address, phone number, educational background, and professional experience.

Personal Information

• Contact details including name, email, phone number, and address
• Educational background and professional certifications
• Learning preferences and technical skill assessments
• Payment information for course enrollment (processed securely)
• Communication records and support interactions

Technical Information

When you visit our website or use our learning platform, we automatically collect certain technical information including your IP address, browser type, device information, and usage patterns. This helps us improve our services and ensure optimal learning experiences.

How We Use Your Information

Your information helps us deliver quality education and support services. We use it to customize your learning experience, communicate important updates, and continuously improve our programs based on student needs and feedback.

• Provide personalized learning experiences and course recommendations
• Process enrollments and manage your educational progress
• Send important updates about courses, schedules, and program changes
• Offer technical support and respond to your inquiries
• Analyze learning patterns to improve course content and delivery methods
• Maintain security and prevent unauthorized access to our systems

Data Sharing and Disclosure

We don't sell your personal information to third parties. We only share your data in specific circumstances that directly support your education or when legally required to do so.

Educational Partners

We may share relevant information with certified instructors, technical mentors, and industry partners who contribute to your learning experience. All partners are bound by confidentiality agreements and data protection standards.

Your Rights and Choices

Under Turkish data protection laws and international privacy standards, you have specific rights regarding your personal information. We're committed to helping you exercise these rights efficiently and transparently.

Access and Correction

• Request access to your personal information we hold
• Correct inaccurate or incomplete data in your profile
• Update your communication preferences at any time
• Download your learning progress and certification records

Data Portability and Deletion

You can request a copy of your data in a portable format or ask us to delete your information, subject to legal retention requirements for educational records. We'll process such requests within 30 days and provide confirmation of completed actions.

Data Security and Protection

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems undergo regular security audits and updates to maintain the highest protection standards.

• Encrypted data transmission using TLS/SSL protocols
• Secure server infrastructure with regular backup procedures
• Access controls limiting staff access to necessary information only
• Regular security training for all team members handling student data
• Incident response procedures for any potential security concerns

While we implement robust security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to stay ahead of potential threats and protect your educational journey.

Data Retention and Storage

We retain your information for as long as necessary to provide our services and meet legal obligations. Educational records are typically maintained for seven years after course completion, while marketing communications data is kept only while you remain subscribed to our updates.

International Data Transfers

Some of our technical infrastructure and educational tools are hosted by reputable international providers. When your data is transferred internationally, we ensure adequate protection through contractual safeguards and compliance with applicable data protection regulations.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. Most cookies are essential for basic website functionality, while others help us understand how students interact with our content.

• Essential cookies for website functionality and security
• Preference cookies to remember your settings and choices
• Analytics cookies to understand website usage patterns
• Marketing cookies to show relevant educational content

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Our cookie policy provides detailed information about each type of cookie we use.

Children's Privacy

Our educational programs are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly and notify the appropriate parties.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.

Minor clarifications or administrative updates may be implemented immediately. We encourage you to review this policy regularly to stay informed about how we protect your information and respect your privacy rights.